Everycrate / REFUNDS AND CANCELLATION

Refunds and cancellation

Last updated September 29, 2026.

The free trial

A new account has 14 days free, with no card needed. If you subscribe during the trial, the free days you have left are kept, and the first payment is taken when they run out.

Cancelling

Cancel any time: open your account, press Manage billing, and cancel there. Nothing more is charged. Everycrate keeps working until the end of the month you paid for.

After that, your records are kept for 90 days, in case you come back, and then deleted, with their backups. Before you cancel, download everything you want to keep: in Everycrate, open Settings, then Backups, then Export everything. Or write to us and we will send you a copy.

Refunds

A month you have started is not refunded, except where the law says otherwise. If we charged you by mistake or twice, write to support@geteverycrate.com within 60 days and we refund it in full.

A payment that fails

Stripe tries the card again over the next days and emails you. After 7 days your Everycrate becomes read-only: you can look at your records but not change them until the card is updated. If the payment still does not go through, the subscription ends as if you had cancelled it.

Questions

Write to support@geteverycrate.com.